Customer Care Means Getting Closer to Your Customers!
THE "WAIT & HOPE" CUSTOMER CARE STRATEGY The lightning pace of commerce today generally means that, for most businesses, customer care is an after thought. Just staying up with the day-to-day flood of activities to keep the doors open is about all that can be accomplished. With this dizzying pace, trying to proactively provide customer care and develop closer relationships with your customers, tends to move down the list of priorities...